Last updated: August 1, 2025
1.1 These Terms of Service ("Terms") govern the use and provision of the Services provided by Laake Technologies, Inc. dba Deka or its Affiliates ("Deka") to the Subscriber and form part of the Agreement between the Parties.
1.2 Capitalized terms used but not defined here have the meanings set out in the Order Form.
2.1 General
2.1.1 Subject to the Agreement, the Subscriber subscribes to, and Deka will supply, the Services specified in the Order Form.
2.1.2 Deka will use commercially reasonable efforts to make the Services available 24/7, excluding scheduled maintenance. Deka will endeavor to provide advance notice of planned suspensions.
2.1.3 The Subscriber is responsible for obtaining and maintaining, at its expense, all hardware, software, and Internet connectivity necessary to access and use the Services.
2.2 Account Administration and Access
2.2.1 Subscriber-designated personnel ("Administrators") will have privileges to manage the Subscriber’s account and end users. The Subscriber is responsible for managing all end-user access.
2.2.2 The Subscriber is fully responsible for all activities under its account, including actions of Administrators and end users. The Subscriber must safeguard credentials and promptly notify Deka of suspected or confirmed unauthorized access.
2.2.3 Each license is for a single, named end user and may not be shared or transferred unless otherwise specified in the Agreement.
2.3 Usage Restrictions
2.3.1 The Subscriber agrees not to: